Email: [email protected]
Response time: We aim to respond to all enquiries within 24 hours during business days.
Ask your community leader for an invite link. Tap the link on your phone and it will open ResidentOne where you can register and join your community.
Use the Emergency SOS feature for immediate danger, or post in your community's Safety Alerts channel. You can also use the Report button on any post or message.
Go to your Profile screen and tap on your active subscription to manage or cancel it.
Tap "Forgot Password" on the login screen. Enter your registered email address and we will send you a password reset link.
Contact us at [email protected] with the subject "Account Deletion Request" and we will process your request.
If you experience any technical issues with the app, please email us with a description of the problem, your device model, and operating system version. Screenshots are helpful.